How does alarm monitoring work?
Once your alarm activates:
- signal sent to our Monitoring Control Centre, day or night
- monitoring agents personally contact you or your keyholders
- monitoring agents ask you (or your keyholders) for verification word
- if verification word is not given (or is incorrect) relevant emergency services will be called.
Keyholders
A keyholder’s role in the protection of your home or business is important as they must:
- be nominated by you (minimum of two, maximum of four)
- be able to attend your property within 30 minutes of the alarm being activated
- have a set of keys to your property
- know, from day of installation, how to operate your alarm system
- be contactable by mobile or landline phone
- know your alarm code and your verification word.
You can nominate yourself as a keyholder, on a mobile or work number, if you satisfy the criteria above.
What’s a verification word?
Your verification word is not your alarm code but is a memorable word which identifies you and your keyholders as the genuine users of your system.
Do you already have an alarm system installed but want the added safety of 24 hour alarm monitoring? Have you recently moved into a new home with an alarm system?
We can set you up with a 24 hour connection to our state of the art Monitoring Control Centre by following a few simple steps:
- Phone 01 2076160/2076144 to book your on site security consultation with one of our engineers – or book your visit online
- Your visit will include an alarm system inspection and a chance to discuss your security requirements face to face with an expert in the area.
- Once our engineer is satisfied that your system meets all the relevant security requirements you can complete all paperwork with and he can set you up with an immediate 24 hour monitoring connection.
- The once off connection fee is €250.00 and monitoring for your first year from €207.13 which includes three months free monitoring.
